Copyright Licensing Agency

Online Survey Platform and Interface 

Governor Technology was awarded a contract by the Copyright Licensing Agency (CLA) Ltd to develop a bespoke web application that would track the use of copyrighted material amongst their licencees.

The Copyright Licensing Agency (CLA) is a not-for-profit organisation jointly owned by the Publishers' Licensing Society (PLS) and the Authors' Licensing and Collecting Society Ltd.

The CLA enables private and public sector bodies to manage the risk of copyright infringement through a collective licensing model. By collecting licence fees and re-distributing them back to rights holders, they ensure that licensees can make legal copies without the need to seek individual permission from each copyright holder.

As part of this, the CLA conduct regular surveys of licensees copying activity. Historically these surveys were paper and spreadsheet based. The CLA commissioned us to build a bespoke software tool that would enable them to capture such information through an online survey.

As well as an interface for licencees, we designed the system so that CLA staff could design and process the survey information received. The system also includes messaging and email based communication to thousands of survey respondents at any one time.